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IDProjectCategoryView StatusLast Update
0005357SUMo OnlineBugpublic2019-05-08 21:07
Reporterjohnldove Assigned ToKyle_Katarn  
PrioritynormalSeverityminorReproducibilityhave not tried
Status resolvedResolutionfixed 
Summary0005357: Create account ambiguous
DescriptionThe Create Account Process:
Entered john_dove, password and
Pressed the Create Account button.
Screen came back immediately, but did not see any message saying the account was created.
It obviously was because I used the credentials and it logged into my dashboard. It has all of my PCs that I monitor.

Related issue: There appears to be no Logout option/button on the dashboard.

Created a new account using johnldove. pw and same email.
Should be a check for the same email and deny me creating a duplicate account.
Good news. When I logged in, it did NOT show the accounts assigned to john_dove
TagsNo tags attached.


related to 0005362 resolvedKyle_Katarn Logout command 



2019-02-21 09:26

reporter   ~0003172

Maybe a way to resolve the ambiguity of the create account/ log on, is to have a Logon ONLY page:
Has a Link to create new account
Has a Link for Forgot username or password
Create account page has pw confirmation field and rules for acceptable passwords.
See attached
Initial Logon Screen.png (13,864 bytes)   
Initial Logon Screen.png (13,864 bytes)   
create new account.png (21,888 bytes)   
create new account.png (21,888 bytes)   


2019-02-21 20:55

administrator   ~0003173

Thanks !!!

Issue History

Date Modified Username Field Change
2019-02-19 20:28 johnldove New Issue
2019-02-20 20:42 Kyle_Katarn Assigned To => Kyle_Katarn
2019-02-20 20:42 Kyle_Katarn Status new => acknowledged
2019-02-20 20:43 Kyle_Katarn Relationship added related to 0005362
2019-02-21 09:26 johnldove File Added: Initial Logon Screen.png
2019-02-21 09:26 johnldove File Added: create new account.png
2019-02-21 09:26 johnldove Note Added: 0003172
2019-02-21 20:55 Kyle_Katarn Note Added: 0003173
2019-05-08 21:07 Kyle_Katarn Status acknowledged => resolved
2019-05-08 21:07 Kyle_Katarn Resolution open => fixed