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IDProjectCategoryView StatusLast Update
0005456SUMoBugpublic2019-05-03 19:34
Reporterjohnldove Assigned ToKyle_Katarn  
PrioritynormalSeveritymajorReproducibilityhave not tried
Status feedbackResolutionopen 
PlatformWIndows XPOSWindowsOS VersionXP
Product Version5.9 
Target VersionFixed in Version 
Summary0005456: Setup won't start on XP, claims 490 setup is invalid 32bit file.
DescriptionRunning the setup on Windows XP gets the dialog box attached.
However, if you download the ZIP file and extract all files (with the exception of the libcrypo dll file) to the C:\Program Files\KCSoftwares\sumo directory, 420 runs perfectly.
The error with missing crypt.dll file is still there, but deleting that DLL makes SUMo run perfectly
TagsNo tags attached.

Activities

johnldove

2019-05-03 12:38

reporter  

winxp-setup.exe now valid 32-bit app.png (405,663 bytes)

Kyle_Katarn

2019-05-03 14:59

administrator   ~0003254

Installer no longer supporting Windows XP is a known issue... consequence of using Inno Setup 6.
Please use portable version as a workaround for the short term.
Screenshot of dll error on XP please ?

johnldove

2019-05-03 19:34

reporter  

XP-bcrypt dll not found.png (411,273 bytes)

johnldove

2019-05-03 19:34

reporter   ~0003255

This was sent in earlier, 0005408. Screenshot attached.

Issue History

Date Modified Username Field Change
2019-05-03 12:38 johnldove New Issue
2019-05-03 12:38 johnldove File Added: winxp-setup.exe now valid 32-bit app.png
2019-05-03 14:59 Kyle_Katarn Assigned To => Kyle_Katarn
2019-05-03 14:59 Kyle_Katarn Status new => feedback
2019-05-03 14:59 Kyle_Katarn Note Added: 0003254
2019-05-03 19:34 johnldove File Added: XP-bcrypt dll not found.png
2019-05-03 19:34 johnldove Note Added: 0003255