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IDProjectCategoryView StatusLast Update
0005574SUMo OnlineBugpublic2019-07-27 16:18
Reporterwolf Assigned ToKyle_Katarn  
PrioritynormalSeverityminorReproducibilityhave not tried
Status acknowledgedResolutionopen 
Product Version5.9.4 
Summary0005574: Dashboard manual deleting outdated entry while UID used twice has side effects
DescriptionWhen SUMo Online dashboard showed all computer devices detected and registered, some entries are reported twice after renaming the computer device names in Windows (not in SUMo!; including required Windows reboot for taking effect of this change in Windows), all with old device name and some additionally with new device name, all with their SUMo UID. So those reported with old and new device name are reported with its corresponding SUMo UID.

When requesting SUMo Online dashboard to manually delete the outdated device entry, I expect just this outdated entry to be removed off the dashboard, reducing the count by 1 and the rows by 1.

Instead I observe that both entries are removed instead of just the selected one. It seems that SUMo dashboard uses the tuple (device name, SUMo UID) as a key for reporting while that SUMo dashboard uses just SUMo UID as key for removing entries of that dashboard, so removing 2 entries instead of 1. The dashboard count gets decreased also by 2 which seems to be a consequence of that removing bug.
Additional InformationWhen registering my four family computer devices at SUMo Online, they appeared as expected. When renaming these computer devices and reconnecting to SUMo Online dashboard, some of the changed device names appeared while others are missing. I inserted all my four family computer devices onto SUMo Online dashboard. They appeared as expected. including their state as registered pro edition.

After some weeks, I came back to this dashboard, expecting to see my four family computer devices. But the dashboard showed me 6! All 4 SUMo UIDs where still shown, so 2 SUMo UIDs where shown with olde device name and new device name while 2 SUMo UIDs where only shown with old device name.

Between first experimentation a few weeks ago and my return now, I renamed all my computer devices on those devices, without any contact to SUMo Online dashboard. This has nothing to do with the SUMo Online configuration feature of renaming the displayed computer device name just in SUMo Online dashboard.

Without ever reconfiguring SUMo Online in the mean time, it showed some of the new names. If all devices would figure up with old and new name, SUMo Online dashboard would need to display eight computer devices with pairwise identical user ID.

Expected behaviour would be that SUMo Online dashboard replaces original computer device name by current computer device name as observable by SUMo (client). Hence, I expect still four computer device names (either with original name at the time of registration or better with current name). I further expect that still all computer devices reported should be reported as registered pro edition. I further expect that the one used for connecting to the dashboard would display as online.
TagsNo tags attached.


related to 0005568 feedbackKyle_Katarn Dashboard not showing current computer as online 
related to 0005571 feedbackKyle_Katarn 424 installed, showing 423 on Dashboard 


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Issue History

Date Modified Username Field Change
2019-07-06 14:54 wolf New Issue
2019-07-06 14:54 wolf Issue generated from: 0005568
2019-07-06 14:54 wolf Relationship added related to 0005568
2019-07-21 14:22 Kyle_Katarn Assigned To => Kyle_Katarn
2019-07-21 14:22 Kyle_Katarn Status new => acknowledged
2019-07-27 16:18 Kyle_Katarn Relationship added related to 0005571