View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0005786||SUMo||Bug||public||2019-12-17 18:17||2019-12-20 12:34|
|Platform||PC||OS||W10 64bits||OS Version||1909|
|Summary||0005786: SUMO does not detect properly ICECREAM applications|
|Description||SUMO v22.214.171.1249 does not detect ICECREAM software applications such as PDF Editor and <image Resizer.|
|Tags||No tags attached.|
||What if you drag'n'drop their exe file onto SUMo ?|
I don't understand what is the "drag'n'drop" operation onto SUMO.
However, for example I have tested the + (add) operation with the "icepdfeditor.exe" application file and nothing happen.
SUMO does continue to ignore it.
The best thing is you do tests by yourself with these free applications and do investigate the problems.
The problems are not specific to my PC, it can be reproduce on any PC W10 v1909 build 18363.535.
||Would you please do the same method then post SUMo log here ?|
||Please, explain what "SUMo log" does mean for you ?|
Moreover, I do observe also SUMo does not display the correct version values for ICECREAM applications detected such as PDF converter, PDF Split&Merge, and Screen Recorder.
W10 Programs panel does display ALL ICECREAM version values properly.
Why SUMo does not ? and omit to detect some of ICECREAM applications ?
|2019-12-17 18:17||100PIER||New Issue|
|2019-12-17 18:17||100PIER||File Added: Icecream_Softwares_17dec19.PNG|
|2019-12-17 18:17||100PIER||File Added: Icecream_Softwares_SUMO_non_detection_17dec19.PNG|
|2019-12-17 19:31||Kyle_Katarn||Project||ApHeMo => SUMo|
|2019-12-18 20:53||Kyle_Katarn||Assigned To||=> Kyle_Katarn|
|2019-12-18 20:53||Kyle_Katarn||Status||new => feedback|
|2019-12-18 20:53||Kyle_Katarn||Note Added: 0003799|
|2019-12-19 09:00||100PIER||Note Added: 0003800|
|2019-12-19 20:48||Kyle_Katarn||Note Added: 0003801|
|2019-12-20 10:02||100PIER||Note Added: 0003802|
|2019-12-20 12:34||100PIER||Note Added: 0003803|