Hangs temporarily

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dschulze
Posts: 4
Joined: Mon Sep 18, 2017 11:02 pm

Hangs temporarily

Post by dschulze » Wed Nov 15, 2017 5:39 pm

I always use the Basic mode in KCleaner, using the Clean button. But whenever I run it, it seems to hang while it says "Windows installer duplicates." It may sit there, seemingly doing nothing, for maybe 1 or even 2 minutes. Once it gets to other things though, it seems to move along more quickly. (This is an intermittent problem.) What am I doing wrong?

Kyle_Katarn
Site Admin
Posts: 973
Joined: Sun Jul 03, 2011 8:13 pm

Re: Hangs temporarily

Post by Kyle_Katarn » Thu Nov 16, 2017 11:18 pm

You probably have lots of Windows installer files (probably old installation of Windows) ?

To skip this step and save time (if no longer finding any duplicates) just "uncheck" Windows Installer Duplicate in Settings.

dschulze
Posts: 4
Joined: Mon Sep 18, 2017 11:02 pm

Re: Hangs temporarily

Post by dschulze » Fri Nov 17, 2017 10:32 pm

What is the location of these Windows installer files on the hard drive? Can I delete them manually? Why isn't KCleaner deleting them? (Or, maybe it is cleaning them out but it keeps checking for them anyway?)

Kyle_Katarn
Site Admin
Posts: 973
Joined: Sun Jul 03, 2011 8:13 pm

Re: Hangs temporarily

Post by Kyle_Katarn » Sat Nov 18, 2017 9:56 am

KCleaner is only deleting th useless ones.

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