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SUMo icon Accessibility Conformance Report

This content is currently the most up-to-date, but please contact us if you have comments, questions or if clarification is required.
This page aims to provide guidance to users looking for accessibility capabilities of our products. Its content is NOT contractually or legally binding.

SUMo icon SUMo Accessibility Conformance Report

  • Name of Product/Version: SUMo 5.9.8 (desktop software client only, neither SUMo result web pages, nor "SUMo Online" dashboard)
  • Product Description: Refer to SUMo page.
  • Report Date:September 7th 2019
  • Contact Information: Refer to contacts page.
  • Notes: N/A
  • Evaluation Methods Used: Vendor proprietary test method, based on general product knowledge
  • Applicable Standards/Guidelines : Section 508 standards, § 1194.21 (Software Applications and Operating Systems)


The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.

CriteriaSupporting FeaturesComment
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Partially Supports All SUMo core functions are accessible using keybord.
Essential functions can also be directly called using keybord shortcuts (indicated in menus).
Exceptions : If option "minimize to system tray" is selected, then, when minimized, mouse is required to restore SUMo Window.
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Supports SUMo does not disrupt or disable Windows operating system accessibility features such as filter keys, toggle keys, sticky keys, and the on-screen keyboard.
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. Supports SUMo uses standard focus of visual components as provided by Operating system common controls.
SUMo uses "default" focus on most probable action item in order to easy keyboard focus and direct command.
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. Supports All images used in the user interface for supporting a command are associated to a text caption and/or mouse-over hint ("tooltip")
Note : SUMo has not been tested with Microsoft UI Automation (UIA) or Microsoft Active Accessibility (MSAA) API.
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. Supports SUMo relies or standard or self-explanatory images, status controls and programmatic elements.
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall bemade available is text content, text input caret location, and text attributes. Supports SUMo only displays/inputs text using Operating System Common Controls (text inputs, labels,...).
(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Partially Supports SUMo uses system colors and contrast selection.
Exceptions : SUMo has known issues when system is set to "HiDPI" fonts (>100%). Refer to issue #4338
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Not Applicable SUMo does not use animation (only dynamic progress indication during long processing actions)
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Supports SUMo does not use color coding alone (always with a textual indication)
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Not Applicable SUMo does not permit user to adjust color or contrast.
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Partially Supports SUMo use blinking/flashing text for degraded case where compliant frequency is used (1 Hz).
Exceptions : During loading/checking operations, status window indicating the item under processing may update its text at a higher frequency than 2Hz.
To be improved, refer to issue #5667
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Supports SUMo provides control and cues to fully interact with electronic forms (eg. Settings page) using keyboard.
Note : SUMo has not been tested with Microsoft UI Automation (UIA) or Microsoft Active Accessibility (MSAA) API.
Improved in 5.9.8, refer to issue #5647

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