Cookies not removed.... (KCleaner Pro)

H6G
Posts: 5
Joined: Sat Apr 20, 2019 5:51 pm

Cookies not removed.... (KCleaner Pro)

Post by H6G » Sun Apr 28, 2019 5:11 pm

I really like KCleaner Pro.... However, it doesn't remove cookies. Although, it is 'checked' to remove..... it doesn't. This is on Windows 10 with MS Edge. I'm running it under Administrative rights, with everything closed. For example.... when I return to Yahoo mail, it still shows me logged-in. I went through the settings, but still trying to figure out as to why it doesn't remove all the cookies stored. Any help would be much appreciated. Thank you.
Last edited by H6G on Sun Oct 20, 2019 8:31 pm, edited 1 time in total.

Kyle_Katarn
Site Admin
Posts: 1331
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed....

Post by Kyle_Katarn » Sun Apr 28, 2019 6:08 pm


H6G
Posts: 5
Joined: Sat Apr 20, 2019 5:51 pm

Re: Cookies not removed....

Post by H6G » Sun Apr 28, 2019 9:06 pm

Kyle, many thanks.

Kyle_Katarn
Site Admin
Posts: 1331
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed....

Post by Kyle_Katarn » Mon Apr 29, 2019 5:40 am

You're welcome !

H6G
Posts: 5
Joined: Sat Apr 20, 2019 5:51 pm

Re: Cookies not removed....

Post by H6G » Fri Oct 11, 2019 6:59 pm

Hello Kyle,

just checking to see if you were able solve this issue.

Thank you.

Kyle_Katarn
Site Admin
Posts: 1331
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed....

Post by Kyle_Katarn » Fri Oct 11, 2019 7:41 pm

Still under investigation. Just click on https://www.kcsoftwares.com/bugs/view.php?id=5452 then on "monitor" to be updated in real time.

H6G
Posts: 5
Joined: Sat Apr 20, 2019 5:51 pm

Re: Cookies not removed....

Post by H6G » Sun Oct 20, 2019 8:46 pm

Kyle_Katarn wrote:
Fri Oct 11, 2019 7:41 pm
Still under investigation.
I see....
I've noticed that some posters have been waiting since last February, with a similar issue. Just out of curiosity, is it normal to wait as much as 6 to 9+ months to have a problem resolved?

Kyle_Katarn
Site Admin
Posts: 1331
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed.... (KCleaner Pro)

Post by Kyle_Katarn » Sun Oct 20, 2019 9:47 pm

Sorry, but I have very limited time to work on this specific issue. My main priority has been SUMo 5.9 over the past few month. But this is still on my To do list !

H6G
Posts: 5
Joined: Sat Apr 20, 2019 5:51 pm

Re: Cookies not removed.... (KCleaner Pro)

Post by H6G » Mon Oct 21, 2019 11:59 pm

Kyle, I'm sorry for my impatience.... Perfectly understandable. Your work and effort is very much appreciated. Thank you again.

Kyle_Katarn
Site Admin
Posts: 1331
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed.... (KCleaner Pro)

Post by Kyle_Katarn » Thu Oct 24, 2019 2:22 pm

You're welcome. Thank you for your patience.

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