Cookies not removed.... (KCleaner Pro)

H6G
Posts: 8
Joined: Sat Apr 20, 2019 5:51 pm

Cookies not removed.... (KCleaner Pro)

Post by H6G »

I really like KCleaner Pro.... However, it doesn't remove cookies. Although, it is 'checked' to remove..... it doesn't. This is on Windows 10 with MS Edge. I'm running it under Administrative rights, with everything closed. For example.... when I return to Yahoo mail, it still shows me logged-in. I went through the settings, but still trying to figure out as to why it doesn't remove all the cookies stored. Any help would be much appreciated. Thank you.
Last edited by H6G on Sun Oct 20, 2019 8:31 pm, edited 1 time in total.

Kyle_Katarn
Site Admin
Posts: 1412
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed....

Post by Kyle_Katarn »


H6G
Posts: 8
Joined: Sat Apr 20, 2019 5:51 pm

Re: Cookies not removed....

Post by H6G »

Kyle, many thanks.

Kyle_Katarn
Site Admin
Posts: 1412
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed....

Post by Kyle_Katarn »

You're welcome !

H6G
Posts: 8
Joined: Sat Apr 20, 2019 5:51 pm

Re: Cookies not removed....

Post by H6G »

Hello Kyle,

just checking to see if you were able solve this issue.

Thank you.

Kyle_Katarn
Site Admin
Posts: 1412
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed....

Post by Kyle_Katarn »

Still under investigation. Just click on https://www.kcsoftwares.com/bugs/view.php?id=5452 then on "monitor" to be updated in real time.

H6G
Posts: 8
Joined: Sat Apr 20, 2019 5:51 pm

Re: Cookies not removed....

Post by H6G »

Kyle_Katarn wrote:
Fri Oct 11, 2019 7:41 pm
Still under investigation.
I see....
I've noticed that some posters have been waiting since last February, with a similar issue. Just out of curiosity, is it normal to wait as much as 6 to 9+ months to have a problem resolved?

Kyle_Katarn
Site Admin
Posts: 1412
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed.... (KCleaner Pro)

Post by Kyle_Katarn »

Sorry, but I have very limited time to work on this specific issue. My main priority has been SUMo 5.9 over the past few month. But this is still on my To do list !

H6G
Posts: 8
Joined: Sat Apr 20, 2019 5:51 pm

Re: Cookies not removed.... (KCleaner Pro)

Post by H6G »

Kyle, I'm sorry for my impatience.... Perfectly understandable. Your work and effort is very much appreciated. Thank you again.

Kyle_Katarn
Site Admin
Posts: 1412
Joined: Sun Jul 03, 2011 8:13 pm

Re: Cookies not removed.... (KCleaner Pro)

Post by Kyle_Katarn »

You're welcome. Thank you for your patience.

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