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HDDExpert v1.18.1.40 No drive detected

Posted: Tue Oct 09, 2018 8:04 am
by mgeyer
Hello :)

I have installed HDDExpert on Windows Server 2012 - when I start the program I get the following Error:
Error: No drive detected

But when I use the following comand in the comandprompt:
wmic
diskdrive get status
I get 6 times "OK".

Can I get the software working?

Best regards,
Max

Re: HDDExpert v1.18.1.40 No drive detected

Posted: Tue Oct 09, 2018 9:09 pm
by Kyle_Katarn
We have open issue similar to this : https://www.kcsoftwares.com/bugs/view.php?id=4959
Under investigation !

Re: HDDExpert v1.18.1.40 No drive detected

Posted: Thu Jun 20, 2019 11:16 pm
by scheff
mgeyer wrote:
Tue Oct 09, 2018 8:04 am
I have installed HDDExpert on Windows Server 2012 - when I start the program I get the following Error:
Error: No drive detected

But when I use the following comand in the comandprompt:
wmic
diskdrive get status
I get 6 times "OK".
Hi Max,

may you provide further details, like the output of "diskrive get" instead of "diskdrive get status"?
(Of course you may replace the serial by asteriks.)

How are these drives attached to your server?

As far as I know, it seems to be a known bug that HDDExpert does not yet report on external devices nor changeable devices.

Re: HDDExpert v1.18.1.40 No drive detected

Posted: Fri Jun 21, 2019 7:52 pm
by Kyle_Katarn
Exact, known limitation (if confirmed)

Re: HDDExpert v1.18.1.40 No drive detected

Posted: Thu Jul 04, 2019 2:03 pm
by forbizuser
Maybe something is wrong with motherboard?

Re: HDDExpert v1.18.1.40 No drive detected

Posted: Thu Jul 04, 2019 8:01 pm
by Kyle_Katarn
forbizuser wrote:
Thu Jul 04, 2019 2:03 pm
Maybe something is wrong with motherboard?
Maybe !