HDDExpert v1.18.1.40 No drive detected

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mgeyer
Posts: 1
Joined: Mon Oct 08, 2018 9:10 am

HDDExpert v1.18.1.40 No drive detected

Post by mgeyer » Tue Oct 09, 2018 8:04 am

Hello :)

I have installed HDDExpert on Windows Server 2012 - when I start the program I get the following Error:
Error: No drive detected

But when I use the following comand in the comandprompt:
wmic
diskdrive get status
I get 6 times "OK".

Can I get the software working?

Best regards,
Max

Kyle_Katarn
Site Admin
Posts: 1286
Joined: Sun Jul 03, 2011 8:13 pm

Re: HDDExpert v1.18.1.40 No drive detected

Post by Kyle_Katarn » Tue Oct 09, 2018 9:09 pm

We have open issue similar to this : https://www.kcsoftwares.com/bugs/view.php?id=4959
Under investigation !

scheff
Posts: 77
Joined: Tue Apr 16, 2019 3:00 pm
Location: DE

Re: HDDExpert v1.18.1.40 No drive detected

Post by scheff » Thu Jun 20, 2019 11:16 pm

mgeyer wrote:
Tue Oct 09, 2018 8:04 am
I have installed HDDExpert on Windows Server 2012 - when I start the program I get the following Error:
Error: No drive detected

But when I use the following comand in the comandprompt:
wmic
diskdrive get status
I get 6 times "OK".
Hi Max,

may you provide further details, like the output of "diskrive get" instead of "diskdrive get status"?
(Of course you may replace the serial by asteriks.)

How are these drives attached to your server?

As far as I know, it seems to be a known bug that HDDExpert does not yet report on external devices nor changeable devices.

Kyle_Katarn
Site Admin
Posts: 1286
Joined: Sun Jul 03, 2011 8:13 pm

Re: HDDExpert v1.18.1.40 No drive detected

Post by Kyle_Katarn » Fri Jun 21, 2019 7:52 pm

Exact, known limitation (if confirmed)

forbizuser
Posts: 1
Joined: Sat Jun 22, 2019 6:34 pm

Re: HDDExpert v1.18.1.40 No drive detected

Post by forbizuser » Thu Jul 04, 2019 2:03 pm

Maybe something is wrong with motherboard?
"Yeah, Windows is great... I used it to download Linux."

Kyle_Katarn
Site Admin
Posts: 1286
Joined: Sun Jul 03, 2011 8:13 pm

Re: HDDExpert v1.18.1.40 No drive detected

Post by Kyle_Katarn » Thu Jul 04, 2019 8:01 pm

forbizuser wrote:
Thu Jul 04, 2019 2:03 pm
Maybe something is wrong with motherboard?
Maybe !

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