SUMo (free) not detecting correct version of installed software

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stlcardinalsfan1958
Posts: 1
Joined: Thu Mar 02, 2023 10:11 pm

SUMo (free) not detecting correct version of installed software

Post by stlcardinalsfan1958 »

I am using the free version of SUMo (v5.17.1.533). It is not detecting the correct version of AMS Software's PhotoGlory. It is reporting that I only have v.1.25.0.0 installed. But I really do have v.3.25 installed. This is ao the update version that it says is available for update.

I reckon this is what you call a "false positive". I don't really want to tell it to Ignore this software because I really do want to know about future updates. Should I try the "Skip this update Forever" option so it will get removed from the list of updates for now?

Thanks.
Kyle_Katarn
Site Admin
Posts: 1630
Joined: Sun Jul 03, 2011 8:13 pm

Re: SUMo (free) not detecting correct version of installed software

Post by Kyle_Katarn »

Just tested and AMS Software's PhotoGlory is correctly detected as v.3.25 by SUMo 5.17.2
Please retry with SUMo 5.17.2 and contact our tech support for troubleshooting is problem persists
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